Dossy complements in-person care by addressing social isolation and loneliness among older people through its intuitive video-calling app. By partnering with families, aged care providers and volunteer organisations, Dossy ensures that older people can stay connected with loved ones and volunteers based on shared interests, language, and availability, seamlessly bridging the gaps between in-person visits. The app has been co-designed for accessibility, catering to those with limited technology experience. It includes a dashboard for aged care and volunteer providers to manage clients and volunteers, track social connection goals, and monitor progress. Dossy is dedicated to social impact and sustainability, with a mission to improve the lives of older Australians and foster positive change in the aged care industry.