Charter Communications, Inc. is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. Through its rural broadband deployment initiative, Charter is investing over $5 billion to bring reliable, gigabit-speed internet access to more than 1 million currently unserved families and small businesses.
Spectrum Community Solutions, Charter’s brand dedicated to multifamily properties, delivers industry-leading broadband connectivity solutions to apartments, single-family gated communities, off-campus student housing, senior residences, RV parks and marinas. Services offered by Spectrum Community Solutions include internet speeds up to 1 Gbps, property-wide WiFi coverage with WiFi 6 technology, and traditional and streaming video packages, as well as customized fiber and coaxial solutions for new construction and established communities.
To assist customers, Spectrum Community Solutions provides dedicated phone support for property managers, 24/7 customer service from four U.S.-based call centers, and customers can manage their Spectrum accounts and services from anywhere with Charter’s top-rated support app, the My Spectrum App.