Disruption in Financial Services
Disruption can be painful. Multiple industry examples remind us of how painful the process can be — from Uber disrupting the taxi business to Airbnb shaking up the hotel industry. This pressure is rising fast, affecting sectors previously insulated from disruption, like financial services. But disruption is NOT a one-time event. It is a continuous pressure to innovate in the face of constant change. And although most managers are aware of the urgency of disruption, few have uncovered the secrets to creating high–engagement cultures that are open to change and innovation.
It is in this spirit that we will help managers to discover new ways to engage employees in times of competitive transformation.
The following topics will be discussed:
Free registration (seats are limited)
Redesigning Financial Services (RFS) is an independent think tank founded by the Institute for Customer Insight at the University of St. Gallen (HSG), the Institute for Technology and Innovation Management at the Swiss Federal Institute of Technology (ETH), and EY. The RFS mission is to accelerate the structural transformation in the financial services industry in the interests of the customer.