Communications Executive Leadership Academy
Communications Executive Leadership Academy
Preparing Emergency Communications Executives of the Future!
December 2 - 6, 2019  ·  Orleans Parish Communication District (New Orleans 911/311)

As the emergency communications industry prepares for rapid change and the implementation of Next Generation 9-1-1 services, it is imperative that our cadre of leaders are experts in guiding change and being innovative in their thinking.  The Communications Executive Leadership Academy (CELA) is designed to challenge current or aspiring Directors of Emergency Communications Center and arm them with baseline knowledge of what is to come.  Come spend a week in New Orleans with the leadership of the Orleans Parish Communication District (New Orleans 911/311) and hear their stories of success, failure and collaborate with our industry leaders.  

Registration

Registration Options
Full Course
0.00 USD

Agenda
Monday, December 2
9:00 AM - 9:45 AM
9:00 AM - 9:45 AM
Come meet the leadership of OPCD and your fellow classmates for the week!!
10:00 AM - 11:00 AM
10:00 AM - 11:00 AM
Tour the Warren E. McDaniels, Sr. 9-1-1 Center, which serves as the City of New Orleans PSAP, processing more than 1 million calls, annually. The OPCD team will also will share plans for the upcoming building expansion.
11:00 AM - 12:30 PM
11:00 AM - 12:30 PM
#SHOWUP clearly defines the service expectations of staff on each and every interaction they have.
12:30 PM - 2:00 PM
12:30 PM - 2:00 PM
2:00 PM - 3:15 PM
3:30 PM - 5:00 PM
3:30 PM - 5:00 PM
Emergency Communications Centers (ECC) have begun evolving into complex and demanding organizations. As a leader, this can be overwhelming; a strategic plan will help you maintain a focus that will ensure your agency thrives.
Tuesday, December 3
9:00 AM - 12:00 PM
12:00 PM - 1:30 PM
12:00 PM - 1:30 PM
1:30 PM - 3:00 PM
1:30 PM - 3:00 PM
In this session, we will provide a full breakdown of pending legislations impacting the public safety industry and 9-1-1, including the 9-1-1 SAVES Act and the federal NG9-1-1 rules.
3:15 PM - 5:00 PM
3:15 PM - 5:00 PM
Learn how to use different social media platforms to build the brand of your agency, control the message surrounding current issues and become a thought leader in the industry and your community.
Wednesday, December 4
9:00 AM - 12:00 PM
9:00 AM - 12:00 PM
Enjoy an in depth look into human resources laws that relate to our industry, including the Family Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA). We will also cover innovative recruitment, retention and compensation programs.
12:00 PM - 1:30 PM
12:00 PM - 1:30 PM
1:30 PM - 3:00 PM
Thursday, December 5
9:00 AM - 10:30 AM
9:00 AM - 10:30 AM
A great many 9-1-1 professionals cannot truly define what Next Generation 9-1-1 really is. After this session, you will have an expert understanding of what is to come, how we will get there and the part you can play in shaping the future of 9-1-1.
10:45 AM - 12:30 PM
10:45 AM - 12:30 PM
Leadership in government requires a solid understanding of the political climate and how to navigate the storms. Learn to study and understand your current environment, build political capital and experience lasting success in a government industry.
12:30 PM - 2:00 PM
12:30 PM - 2:00 PM
2:00 PM - 5:00 PM
6:30 PM - 8:00 PM
6:30 PM - 8:00 PM
Friday, December 6
8:00 AM - 9:30 AM
8:00 AM - 9:30 AM
QuickBase is providing delicious breakfast, during which there will be networking, then technology presentations and demonstrations with Director Morris
11:00 AM - 12:30 PM
11:00 AM - 12:30 PM
12:30 PM - 1:45 PM
2:00 PM - 3:15 PM
3:30 PM - 5:00 PM
3:30 PM - 5:00 PM
Speakers

No records found.

ATTENDEES

A total of 20 people have registered so far. The following 20 have opted to share their information.

Bossier Parish Sheriff's Office

Las Vegas Metropolitan PD

OPCD

New Hanover County 911

Atlanta police Communications

DeKalb County E-911 Communications

North Texas Emergency Communications

Ouachita 911 Communications District

Orleans Parish Communication district

Columbia County Sheriff's Office

Natchitoches Parish Sheriff's Office

Orleans Parish Communication District

City of Atlanta E911 Communications Center

Plaquemines Parish Government

Orleans Parish Communication District

St. Charles Parish Communication District

Harris County Sheriffs Office

Webster Parish Communications District

Atlanta Police Department

OPCD

No records found.

LOCATION
Orleans Parish Communication District (New Orleans 911/311), 118 City Park Ave, New Orleans, LA 70119
Map
Location: Orleans Parish Communication District (New Orleans 911/311), 118 City Park Ave, New Orleans, LA 70119