For Live Webinars and Seminars – IES will issue a full refund for cancellations received no less than 24 hours before the scheduled broadcast start time. Please email events@ies.org to cancel & request a refund. Refunds will not be issued for cancellation requests received less than 24 hours before the scheduled broadcast start time.
For recorded webinars and other pre-recorded products – Once purchased, the webinar registration fee is non-refundable.