By the end of this session, participants will be able to:
1. Stay current on health issues affecting clients and know where to find answers to difficult questions. (Knowledge Base - 1.0)
2. Understand basic principles of verbal and non-verbal communication. (Communication - 0.25)
3. Listen actively, communicate with empathy and gather information in a respectful manner. (Communication - 0.5)
4. Give information to clients and groups in a clear and concise way. (Communication - 0.25)
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Meeting ID: 881 4702 3749
Passcode: 851371
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Meeting ID: 881 4702 3749
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