Member Services Clinic - Open Support Block
Drop in for one-on-one support from Member Services experts. Get help with service area mapping, positive response, ticket notifications, account updates, and member responsibilities. Come and go as needed during this open session.
8:30 AM - 11:30 AMWed
Room C
Speakers
Dina Palmer
Member Relations Specialist
OKIE811
Eva Donahue
Member Services Liaison
OKIE811
The Member Services Clinic provides dedicated, one-on-one support for facility owners and operators looking to strengthen their OKIE811 membership processes. Attendees can meet directly with Member Services specialists to review service area mapping, notification delivery, account updates, ticket routing, policy requirements and more. This clinic is designed as an open, interactive space where you can bring real examples, troubleshoot challenges and explore best practices to improve accuracy and efficiency. Whether you're refining your service areas, adjusting contact preferences or clarifying membership obligations, our experts will help you optimize your setup and ensure smoother communication throughout the damage prevention process.