Behind the Call: Mental Wellness for 911 Dispatchers
8:15 AM - 9:15 AMWed
Cougar
Speakers
Eileen McKone
SRT Project LLC
Behind the Call: Mental Wellness for 9-1-1 Dispatchers" offers dispatchers practical, science-based tools to manage stress and stress-related challenges in real-time. Adapted from The SRT Project’s certified four-hour course, this session explores how ongoing stress impacts the body and mind—and how to complete the stress cycle before it takes a toll. Participants will learn quick reset techniques to calm the nervous system, refocus attention, and restore balance during and after demanding moments. Designed for dispatchers who want strategies that work at the console, this session delivers real-world solutions to enhance focus, resilience, and overall mental wellness.