The Cougar Flight 91 crash off Newfoundland in 2009 is a powerful reminder that catastrophic outcomes are rarely the result of a single broken part, but often arise from the broader maintenance and operational context in which small issues can become normalized, deferred, or missed. In this session, we gain insight into hazardous mindsets that can arise in our demanding, high-stakes work and how to elevate our mindset to manage hazards more effectively.