How can we make client communication more intentional and compassionate? Sometimes we hear writers complain that they’ve been ghosted by their editor. Conversely, sometimes we grouse when a client needs extra reassurance. As freelancers well-versed in our craft, we forget sometimes that clients might not know how to navigate the editorial and production workflow. These anxieties can be assuaged by communicating the right information frequently enough. In this presentation, Jeanette offers five communication strategies to boost our relationships with our clients. Bring your own tips to join the interactive discussion at the end!