Building Your Agency's Public Education Program
A strong public-education program starts with a clear foundation and two essential pillars: education and recognition.
9:45 AM - 10:45 AMTue
River Room
Administration Telecommunicators
Speakers
Ryan Dedmon, MA, CMCP
Outreach Director
911 Training Institute
Cassie Sexton, CMCP
Director of Client Relations, 2nd VP North Carolina NENA
911 Training Institute
Sponsors
911 Training Institute
This session offers actionable strategies to strengthen community trust, improve communication, and enhance agency morale. Walk away with useful tools, creative ideas, and renewed direction to turn your public-education efforts into lasting impact. Objectives: • Participants will be able to demonstrate how implementing education and recognition pillars can positively influence agency culture, improving overall morale, and community relationships. • Participants will be provided strategies to enhance strategies to effectively communicate and educate communities about public safety and outreach. • Inspire attendees with innovative approaches to develop training plans, materials, and events, and demonstrate effective ways to leverage them for maximum community impact.