Artificial Intelligence, or simply AI, has been a topic of conversation for quite some time now. The intersection of AI into business processing and financial services continues to be an area financial professionals continue to keep a pulse on. There are some rather exciting implications of this technology in that we can modernize operating environments to capitalize on automation, receive better data analytics, and free up workers to handle more complex revenue generating activities. However, with those changes come workforce challenges both internally and externally. Does the current work environment and worker skill level meet the needs of a more automated working environment? If not, what happens if certain skills can’t be enhanced? This leads us to the concerns we are seeing on social media platforms with parodies of AI taking over virtually everyone’s job.
The reality of AI is that it is changing on our working environments and Regulators are beginning to recognize this . The Financial Stability Oversight Council released is annual report in December of 2023 and starts to address this very topic. In this session we talk about these topics exploring the value proposition behind AI, the work environment considerations, and the regulatory movements happening in the industry. Come join Mark Dixon of NEACH and Patricia Mullin Independent Consultant as they dive into this fascinating topic and explores the intersection of business