Strong planning and team communication has never been more vital in today's dynamic and competitive environment. We all know the frustration of implementing an important change in our practice, department or team, only to have things come unraveled or even blow up unexpectedly. While project management focuses on processes and activities (such as a new EMR or new clinic location), change management focuses on the people affected by those projects and how to reach success. Attendees will acquire the tools necessary to lead and manage change initiatives, breaking down core competencies into manageable steps. We’ll share real-world examples, interactive exercises and provide customizable tools to effectively manage the important change you want to make in your practice this coming year. Learning Objectives: • Receive knowledge to make change happen faster and easier. • Learn the critical elements in an effective communication strategy. • Anticipate and recognize change adoption and resistance behaviors. • Understand reporting tools to measure and communicate change adoption.