Effective communication between audiology and billing departments is critical for streamlined operations, accurate claims, improved revenue and patient satisfaction. However, these departments often encounter miscommunication due to differing terminology and perspectives. As we review the most common questions about audiology billing, this session, led by a certified billing and coding specialist and an audiologist, will explore how these teams can better align their language and priorities to work cohesively and compliantly to maximize revenue while reducing risk. Participants will learn to: 1. Understand the path to upgrading treatment plans for patients with benefits. 2. Conduct a verification of benefits with accurate results. 3. Recognize common vocabulary differences that lead to misunderstandings. 4. Respect and value each department’s concerns and expertise in resolving issues. 5. Identify solutions to common billing misconceptions by considering both clinical and financial perspectives. Through real-world examples and collaborative strategies, attendees will gain practical tools to improve communication, foster mutual respect and enhance the efficiency of billing and coding processes in audiology practices. This session is ideal for professionals in both departments who seek to build a more cooperative and effective working relationship while billing for audiology services in the most compliant manner possible.