Workplace violence is a growing concern and frustrating problem facing agencies today. Despite more and more information becoming available on the causes of violence, and everything we know or do to prevent it, violent situations happen. No workplace is immune, and no employer can fully prevent it. 9‐1‐1 professionals are trained to respond to active shooter events when they answer the call, but what if the active shooter is in the PSAP?!
This session is intended to encourage participants to build their prevention plan to include recognizing persons on the pathway to violence and to assist in identifying steps to keep employees safe. Not all recommendations provided will be applicable to every facility. This presentation is intended to provide participants with information they can use to build or enhance facility specific plans and procedures for their organization.
Topics include: Understanding the nature of workplace violence, recognizing pathway to violence behaviors, ideas for developing reporting procedures, mitigation considerations.