In the ever changing world of NG911, more incident information will be shared and exchanged in a faster environment. This transition will help decrease workload on PSAP staff and improve response, but with more opportunities comes new challenges. Learn how and when incident information can be shared with multiple different agencies and other public safety partners. Discuss what policies PSAP Directors and OPS Managers will need to consider as the environment changes and provide feedback to an APCO/NENA Joint Working group.