Beyond "I'll Refer Them Out": A Cisgender, Heterosexual Therapist's Guide to LGBTQ+ Affirming Care (ETHICS)
Ever wondered if you're the right therapist for your LGBTQ+ client? This session equips cisgender, heterosexual clinicians with foundational knowledge, self-awareness practices, and concrete clinical skills for delivering affirming, ethical care
4:00 PM - 5:30 PMSat
Meridian
Ethics
Speakers
Nichole Rammell
LCSW
Sunrise Mental Health Services
"Beyond ""I'll Refer Them Out"": A Cisgender, Heterosexual Therapist's Guide to LGBTQ+ Affirming Care Across the country, LGBTQ+ clients continue to report difficulty finding therapists who feel competent, comfortable, and genuinely affirming. At the same time, many cisgender, heterosexual clinicians — even those with good intentions — quietly avoid this work. Some refer LGBTQ+ clients out at intake. Others accept these clients but feel uncertain about terminology, fearful of ""saying the wrong thing,"" or unsure how to handle moments of disclosure, transition, family conflict, or identity exploration in session. The result is a quiet but significant gap in care: LGBTQ+ clients underserved, and well-meaning therapists stuck on the sidelines of work they are ethically called to do. This presentation is designed for cisgender, heterosexual therapists at every stage of practice — from interns to seasoned clinicians — who want to move from hesitation to genuine clinical competence. Led by a Licensed Clinical Social Worker who is herself a cisgender, heterosexual ally, this session takes an honest, judgment-free approach. We will name the discomfort directly, examine where it comes from, and then move into the practical clinical work of becoming a therapist LGBTQ+ clients can trust. The presentation covers four core areas. First, foundational knowledge: terminology, identity vs. orientation, and the diversity within the LGBTQ+ community itself. Second, self-examination: identifying personal bias, exploring countertransference, and understanding the difference between performative allyship and clinically affirming care. Third, common clinical missteps — including subtle microaggressions, misgendering, assumptions about family structure, and ""neutral"" stances that read as rejection — and how to repair them when they happen. Fourth, in-session skills: affirming language, intake practices, assessment considerations, and intervention strategies that can be applied with the very next client on your caseload. The format combines lecture with guided discussion and case-based reflection, giving attendees space to think out loud, ask questions they may have been afraid to ask elsewhere, and practice affirming responses in real time. Content is grounded in current research, professional ethical codes (NASW, ACA, APA), and lived clinical experience supervising and training therapists in this work. Attendees will leave with a clearer understanding of their own positioning, a vocabulary they can use confidently in session, practical tools for affirming clinical care, and — perhaps most importantly — permission to keep doing this work imperfectly but earnestly, rather than referring it away."