Behind the Mask - Creating A Customer Focused Culture In the New Landscape
9:15 AM - 10:15 AMFri
203 AB
Speakers
Lanese Barnett
Amplify Car Wash Advisors
In a time of social distancing, the push for contact-free options, and overall change in the way we interact, how does a service-oriented business maintain a high level of customer focus? Sometimes without the most universal human connection tool, our smile? Learn practical tips for connecting with customers and building relationships in an ever-changing social landscape.