With turnover and new incoming employees of all sorts, libraries are continually training and bring them up to date on information. But how are you training non-Access Services employees on Access Services topics? How are you making sure they have the knowledge of library systems? Are they lost in the lingo of ILL? It's time to learn the core features needed for new employee training. Understand how to communicate with master and amateur alike so you can get your employees past the waysides of confusion and on to the global library beyond.