Rapid development of coronavirus disease 19 (COVID-19) into a pandemic has called for people to acquire and adapt their behavior at a fast pace. Health communication intended to educate people about the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) and how to avoid getting or spreading the infection has become widely available. Most valuable information is created in an easy-to-understand manner that offers simple and practical solutions, such as washing hands, maintaining physical distance, and where to find information about the latest recommendations and advice. Unfortunately, there is also complex, contradictory and false information. Similarly, individuals are considered able to acquire, understand and use this information in a sound and ethical manner – i.e., to be health literate.
However, the COVID-19 “infodemic” has highlighted that poor health literacy among the rural transit community is an underestimated public health problem. During these times, the discussion around human rights, and personal freedom, democracy, social responsibility and public health action are put to the test. Let’s separate fact from rumor, practical from theoretical and prepare you for situations you encounter daily. Above all, knowing how to respond effectively should be seen in relation to social responsibility and solidarity, and is needed from both people in need of information and services and the individuals who provide them and assure their accessibility for all concerned.