GIS is a black box for most 9-1-1 professionals. GIS data readiness is often reduced to a benchmark of 98% synchronization with legacy 9-1-1 databases (MSAG & ALI). This is a good first step, but your GIS database must go beyond the 98% to be most successful. This presentation is geared to demystify GIS for NG9-1-1 and to help the 9-1-1 professionals understand what is required to achieve it.