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Track B: Building an A+ Quality Assurance/Improvement Program
Teresa Thompson
10:40 AM - 11:45 AM
Tue
Belazaire
Speakers
Teresa Thompson
Training & Compliance Manager
Orleans Parish Communication District
In this course we will look at building a QA/QI program that will continuously help improve job performance to meet national standards, increase compliance with the agency’s policy and procedures, and boost morale.