Dr. Tejal Gandhi, Press Ganey Patient Engagement to Accelerate Patient Safety: Ensuring Safe, Highly Reliable Patient Visitation 1. Describe the importance of patient engagement and partnership to advance our progress in patient safety 2. Discuss strategies for patient engagement at all levels of care, including patient visitation 3. Describe the impact of lack of visitation and strategies to ensure safe, highly reliably visitation Sheila Delaney Maroney, Executive Director, The Patient Revolution Patients and Families are your Best Safety Allies More detail to come Patti Cullen, President/CEO of Care Providers of MN COVID-19 Visitation Restrictions Across the Continuum of Care There is no question about the implications of visitation restrictions on patient safety and patient quality of life (and care) yet there continues to be a risk of repeating this unfortunate imbalance between infection prevention and quality of life. This session will review the stages of visitation restrictions due to COVID-19 outbreaks--as regulated by state and federal officials--and the discrepancies between visitation allowance between care settings, specifically acute care and long-term care setting. Current challenges with changing visitation expectations across settings will also be reviewed. Panel Questions