David Bates will offer a practical, step-by-step session that walks participants through the entire OSHA inspection process—from the moment notice is received through the closing conference and post-inspection follow-up. Attendees will receive instruction on how to respond to an OSHA complaint and severe injury investigations, as well as gain valuable insight into the informal conference and contest process following receipt of an OSHA citation. Participants will learn how to prepare their sites, documentation, and teams in advance; what to expect during the opening conference and walkaround; how to manage interviews and document requests; and how to respond effectively once OSHA leaves the facility. The session will also highlight common mistakes that can increase risk, along with proven strategies to maintain control, communicate clearly, and protect both workers and the organization throughout the inspection process. Designed for safety professionals, supervisors, and leadership, this session focuses on real-world scenarios and practical guidance to help attendees approach OSHA inspections with confidence—turning a stressful event into a manageable, and even constructive, experience.