A Dispatcher's Guide to Hot Calls
The presentation is an overview of hot calls for emergency service dispatchers, and how to handle them in a professional manner as well as attending to the dispatcher's needs during and after the incident.
8:00 AM - 9:00 AMThu
Cougar
Speakers
The presentation is an overview of hot calls for emergency service dispatchers, and how to handle them in a professional manner as well as attending to the dispatcher's needs during and after the incident. It discusses some options on how to mitigate the stress, asking for assistance and going to after action reviews.