Every lab has one: the recurring problem that survives every corrective action, every retraining, every memo. Sound familiar? That's because chronic problems aren't usually competence problems — they're unsolved problems, and they can't be fixed downstream. In this active learning workshop, you'll roll up your sleeves and investigate what's actually getting in the way, using a collaborative problem-solving approach grounded in how brains work under stress. Bring your stickiest problem. Leave with a repeatable process — and the confidence to create the conditions your team needs.