Start Time Topic
8:30 AM Welcome, Introductions, Goals of the Group & Agenda Review
8:45 AM Social Media Branding & Marketing
9:30: AM Important eCommerce Metrics You Should Be Tracking
10:15: AM Break
10:30: AM Enhance & Optimize Your Customer Experience
11:15 AM Rhythm Review & Demo, OR 5 Ways to Level Up Your eCommerce Strategy
12:00: PM Lunch
1:00: PM Roundtables:
- What new eCommerce Challenges are anticipated in 2020 and beyond
- How to convert your eCommerce Visitor to a Customer
- eCommerce Peer to Peer Ideas, Strategies and Tactics
- eCommerce Warehouse & Fulfillment
- Omni-Channel Commerce in the Digital Era
- eCommerce “How to get your sales team onboard"
- How is the customer journey changing for B2C and B2B
- eCommerce Customer Experience
1:50: PM Roundtable Summaries (5 minutes each)