Start Time Topic 8:30 AM Welcome, Introductions, Goals of the Group & Agenda Review 8:45 AM Social Media Branding & Marketing 9:30: AM Important eCommerce Metrics You Should Be Tracking 10:15: AM Break 10:30: AM Enhance & Optimize Your Customer Experience 11:15 AM Rhythm Review & Demo, OR 5 Ways to Level Up Your eCommerce Strategy 12:00: PM Lunch 1:00: PM Roundtables: - What new eCommerce Challenges are anticipated in 2020 and beyond - How to convert your eCommerce Visitor to a Customer - eCommerce Peer to Peer Ideas, Strategies and Tactics - eCommerce Warehouse & Fulfillment - Omni-Channel Commerce in the Digital Era - eCommerce “How to get your sales team onboard" - How is the customer journey changing for B2C and B2B - eCommerce Customer Experience 1:50: PM Roundtable Summaries (5 minutes each)