Social proof now guides our buying decisions. A consistent five-star rating makes all the difference when a customer is on the fence. People assume the opinions of others reflect a certain truth that they will also experience. What would people say about you if they were to give you, as their colleague, a customer review?
In a time when a new app can live or die by the experience the early adopters have and the social proof they share online, it is more important than ever to be acutely aware the experience others have of you. Would you get a five star rating? Whether you realize it or not, your peers, followers and customers are implicitly rating you. Do you deliver? Do you do surprise and delight them? Do they want to shout from the rooftops about you? In a positive way? This keynote delivers action-packed ideas for ensuring that you are providing the very best user experience for those who interact with you. Learn little tweaks that make all the difference so you can create an experience that demands a five-star rating.