(343) ICSEC - Supersede, Interchange, and Alternate Vendor Setup (1 Time Only)
9:45 AM - 10:30 AMWed
ICSEC is an underutilized feature in SX.e that can be used to improve your customer service. This session will demonstrate how to set up:
• Product cross references
• Customer product IDs
• Alternate vendor records for products
We will also cover how these three features make it easier for your sales staff to sell more and keep your customers satisfied with wider options, alternatives, and add-ons.