Professionalism and Trust in Healthcare
Trust grows through consistent behavior, clear expectations and accountability. Explore how leaders can set and reinforce professional standards and respond effectively when expectations are not met.
10:00 AM - 11:00 AMTue
Gateway ABC
Faculty
Gerald Hickson
Founding Director of the Center for Patient and Professional Advocacy
Vanderbilt University Medical Center
Learning Objectives: • Understand how professional behavior influences trust, culture and outcomes. • Recognize behaviors that can weaken teamwork and psychological safety. • Explore the leader’s responsibility for addressing unprofessional behavior. • Identify approaches for building a culture of accountability and respect. You Will Leave With: • A stronger understanding of the connection between professionalism and organizational trust. • Practical approaches for addressing behaviors that do not align with expectations. • Ideas for creating greater consistency and accountability across teams.