Learning Objectives: • Identify common factors that affect emergency department performance. • Explore how leadership practices influence patient flow and team effectiveness. • Examine opportunities to improve communication and coordination. • Consider how coordination between the ED and other departments across the organization influences flow and performance. • Connect operational changes with patient and employee outcomes. You Will Leave With: • Practical ideas for addressing barriers to patient flow. • Strategies for improving teamwork and operational consistency. • Potential actions to evaluate within your emergency department.