The rate of change in the business of healthcare requires leaders to envision outpatient facilities as change-ready healing environments. Audience members will walk away inspired with ideas and equipped with practical techniques and tools to help them demonstrate forward-thinking, strategic leadership on their next project.
This lively round-table discussion will touch on the approaches that worked – and hard lessons learned –that will help the audience build projects that are “change-ready” for known trends, as well as for the unanticipated catastrophes and opportunities that require healthcare organizations to demonstrate leadership by adapting quickly and seamlessly to community needs.
Key topics will reinforce how stakeholder engagement strategies successfully link design intent to near- and long-term outcomes:
Team building and planning
• Project vision, guiding principles and goals
• Attributes of high-performing teams and “project-first” behaviors
• Deep understanding of current state of staff and patient workflows to design optimal future state
• Post-occupancy dialogue – the most overlooked step in most projects
Patient and staff experience
• Standard, yet flexible design concepts for specialties, treatment modalities, patient needs, mobility, acuity of illness, etc.
• “One stop shop” to ease patient journey and dynamics among more than two dozen clinics, ancillary services and amenities
• “Onstage” and “offstage” areas to address staff and patient safety, infection containment, security and exam room design for Dallas County jail patients, and movement of patients needing ambulance transports
Financial stewardship
• Advocacy for donor and taxpayer investment in a highly accessible, inviting environment for education, preventive care and ambulatory treatment
• Avoidance of unnecessary emergency department utilization and prevention of serious disease and hospitalization
• Higher volume capacity with money-saving efficiency and better reimbursement through improved population health outcomes
• Future-proofing a project against risks and costs associated with delays or unforeseen events
Core Competencies: Strategic Planning; Space Planning and Programming; Design; Construction Management; Transition Planning
AIA Course Number: 2024.04.004
AIA CEU = 1 LU