Beyond 911: NECI Instructor Training for Non-911 TelecommunicationsNECI Instructor Training (Non-911 Telecommunications) (Pre-Registration Required)
8:00 AM - 5:00 PMThu
Benton South - Ardmore 4
Public Service & Safety
Registration Required

Your registration must include one of the required registration options to attend this session. [ Details ]

Speakers
Tom Washburn
Get prepared to deliver NECI Instructor Training focused on Non-911 Telecommunications and help students build the skills employers expect in today's call center and customer support environments. Learn the NECI training structure, instructional strategies, and classroom implementation tips - emphasizing communication, professionalism, documentation, de-escalation, and technology skills. Leave with a clear roadmap, resources, and best practices to confidently teach non-911 telecommunications content and strengthen career readiness for your students.