BOULDERING TRACK - To Err is Human. Prediction & Prevention of Negative Events in Veterinary Practice
When mistakes occur, a comprehensive evaluation should occur to maximize the prevention of a reoccurrence. This session includes tools to enhance predictive methods in staff training with procedural comprehension to have the best chance of avoiding...
3:10 PM - 4:00 PMSun
Speakers
Henry Yoo, DVM
... best chance of avoiding negative events. To maximize the prevention of recurrence, one needs to evaluate the content in training and confirm the material was fully understood. A fully engaged team that supports predictive and preventative processes are necessary to fully integrate a culture of prevention. This session review the tools, 5 Preventative Rules, Value Chain, and 550PM, to develop processes to predict and minimize the occurrence of negative events for the practice’s future. Learning Objectives: 1. How to incorporate tools for the prediction and prevention of negative events. 2. How to promote a culture where errors are the responsibility of the team, rather than the individual. 3. How to successfully build that culture to become Error Free, Fear Free and Finger-Pointing Free.