Resilience Under Pressure: The Role of CISM for Telecommunicators
10:00 AM - 11:00 AMTue
Lighthouse Ballroom A
Speakers
Stephanie Minott
Supervisor
Cumberland County Regional Communication Center
Gabrielle Saucier
Communication Officer / FTO
Cumberland County Regional Communication Center
The presentation titled "Resilience Under Pressure: The Role of CISM for Telecommunicators" will cover the following topics: • What CISM is • Elements included in CISM • How CISM can be critical for telecommunicators • Stress and stress factors • Resilience and how to enhance it • What the relaunched Maine NENA CISM team is offering • How to reach the Maine NENA CISM team