Implementing a single case management platform across multiple programs can be complex, especially when agencies rely on different systems and reporting requirements. This panel discussion will explore how Audubon Area Community Services is planning and implementing empowOR as the primary case management tool across the agency. Designed primarily for program managers and operational leaders, this session will walk through the strategic planning, coordination, and problem-solving involved in adopting empowOR across diverse programs. Panelists will discuss how the agency is approaching system integration, bridging data from other platforms into empowOR to support reporting, and establishing internal processes to support a unified case management approach. Attendees will hear about the creation of an internal empowOR integration team, collaboration between program leadership and IT staff, and the agency’s direct work with empowOR to troubleshoot challenges and improve functionality. The session will highlight lessons learned, common obstacles, and practical strategies for agencies considering or currently implementing empowOR. This session will be valuable for program managers, data and reporting staff, and IT professionals involved in case management systems, data integration, and cross-program coordination.