In 2025 the fire service is the first agency many people call for help. The Public Dials 911 and you respond to all matter of emergencies, but who do you call when the disaster is outside your area of expertise. If you are called upon to respond to a mass fatality incident such as a plane crash, a train crash, a wildfire with mass fatalities or a mass shooting, who do you call for help and expertise. If you have a hurricane, tornado or flood, what type of help can you bring in for you community and your staff? During this session we will explore the Government and NGOs that you can call upon for assistance and what they bring when they come.