Head of Access Services; Interim Assessment Coordinator
Loyola University Chicago
As remote learning opportunities have sharply increased over the past few years, it has become essential for academic libraries to assess streaming visual media needs for faculty, staff, and students. Establishing a good streaming visual media service offers a way to better facilitate access and optimize user experiences, and as such, it can play a really important role within the scope of access services. This session will describe how streaming visual media is part of access services at our library, and it will outline our strategy as an example of how to build up a streaming visual media service that is broad in subject content while remaining sustainable in terms of both costs and technology management. Discussion points will include how we grew our strategy over the course of several years prior to going all streaming; key databases and subscriptions we added along the way; and how we collect usage analytics for reporting and assessment purposes. Session attendees will be able to learn more about how streaming visual media is so relevant to access services, and they also will be able to better plan for how to holistically address streaming visual media service needs at their own institutions.