Pre-Conference Session - Protecting the Protectors: Self-Defense for Telecommunicators
This specialized self-defense training course is designed for telecommunicators working in high-pressure environments, such as 9-1-1 centers, dispatch centers, and emergency response teams. The course equips telecommunicators with practical self-defense skills and techniques tailored to the unique demands of their roles.
While telecommunicators primarily handle calls and dispatch resources, they also face heightened risks of stress, aggressive callers, and potential threats from individuals in crisis. This course focuses on situational awareness, stress management, and basic self-defense moves that can help maintain personal safety and calm in challenging situations.