This class offers an engaging look at the Alabama Telecommunicator Emergency Response Taskforce (AL-TERT) and the vital role it plays in supporting 911 centers during times of crisis. Participants will explore Alabama TERT’s mission and structure, learn how to become part of the team, and understand the training and readiness required to deploy successfully. Through a real world North Carolina deployment overview, the class brings TERT operations to life by highlighting lessons learned and the meaningful impact telecommunicators can have when communities need them most. The session wraps up with an open discussion to answer questions and spark interest in getting involved.