In this session, we will explore how innovation and customer experience intersect in the evolving landscape of connected vehicles - prioritizing the customer experience amidst connectivity and enabling deeper insights into the customer journey.
The Panel will also explore integrating deep customer insight with AI-powered design to increase the likelihood of commercial success.
Finally, the panel will explore in-vehicle approaches to capture behavioral data, enable context-aware personalization, facilitate privacy-preserving data sharing, and power predictive consumer insights.