The Value of Venting: Encouraging Employee Feedback for Improved Safety Outcomes
10:45 AM - 11:45 AMThu
Madrid I
Speakers
Tim Page-Bottorff
Senior Safety Consultant
SafeStart
Continuous improvements in safety are only possible through continuous feedback. Employees can provide invaluable feedback on the gaps in your SMS but only if they feel safe and empowered to do so. In this session, we will look at the importance of both psychological safety and the impact of supervisor communication skills on safety outcomes. In addition, Tim will introduce a human factors framework that will help organizations learn how the human and technical systems connect to produce more reliable outcomes.