Customer Engagement: Building Opportunity Together
This session delves into the fundamentals of community engagement within the framework of Community Action. It highlights the importance of elevating customer voices, fostering equity, and co-creating strategies for collective progress.
2:45 PM - 3:45 PMThu
Coldstream 4/5
Communications CSBG Program Managers
Speakers
Maribeth Schneber-Rhemrev
Director, Organizational Capacity Building
NCAP
Documents
PowerPoint
From its roots in the 1964 inception of Community Action, where the principle of 'maximum feasible participation' was established, to today's emphasis on recognizing the inherent value of individuals and communities as experts in their own context, this session delves into the fundamentals of engaging with those we serve. We'll explore the core principles of community engagement within the framework of Community Action, highlighting the importance of elevating customer voices, fostering equity, and co-creating strategies for collective progress. Join us to learn how to cultivate meaningful partnerships, harness the wealth of knowledge within communities, and together, pave the way for transformative change.