The purpose of this session is to provide you with a high-level presentation on our core CSM modules. We will go through the process of collecting data via meter reads and the process of earning revenue at the utility. This includes Account Management, Billing, Penalties, Payments, Collections and Meter Readings. This will give your organization the different solutions CSM has to offer. The information provided will be useful to understand the overall concept of CSM. There will be some tips and tricks provided to make processes as efficient as possible.