Beth Steinhorn – President, VQ Volunteer Strategies Successful organizations view volunteer engagement as a mission-critical strategy rather than as a “program.” The key is a comprehensive Volunteer Engagement Strategic Plan, which ensures a shared vision for engagement plus a roadmap to guide the journey. This session will feature the planning process plus two case studies – one from prior to the pandemic and one since, guiding the recovery. Leave with all you need to develop a volunteer engagement plan – and reap the benefits.