Dr. Ericka Harney - Consultant & Coach, Harney & Associates
Conflict inevitably makes individuals uncomfortable. The ability to handle conflict is certainly an important skill but if you can’t approach the situation with reasonable dialect, each party walks away frustrated with nothing gained. Expectations go unmet, values are violated, and overall underperformance exists because people do not know how to effectively resolve issues without resorting to the use of power. Join us to learn how to avoid these pitfalls to have healthy, productive conversations in times of conflict.