Balancing Fraud Mitigation and Cardholder Friction
11:35 AM - 12:25 PMTue
IJK
Speakers
Diana Kern, AAP
Senior Financial Solutions Consultant
SHAZAM
Documents
25 Balancing Fraud Mitigation and Cardholder Friction
Explore the delicate balance between robust fraud mitigation and cardholder satisfaction. Social engineering scams and fraud claims resulting from card-not present transactions are two of the biggest pain points for issuers today. How do you protect your financial institution and cardholders without adding unnecessary friction? Are existing tools enough to keep up with evolving criminal schemes? The session delivers the newest fraud data and offers strategies debit card issuers can use to actively engage in their fraud mitigation efforts.