Reversing the Downward Curve: When is Progressive Discipline Necessary and How to Focus on Positive Improvement and Retention within an Access Services Department?
11:00 AM - 11:45 AM
Wednesday, Nov 15
GLC-236
Creating a Regional Access Services Leadership Community
3:00 PM - 3:45 PM
Wednesday, Nov 15
GLC-236
Rethinking Academic Library Hours Post-Pandemic
3:15 PM - 4:00 PM
Wednesday, Nov 15
GLC-222
Using Internal Grants for Staff to Enhance Library Users’ Experience
3:15 PM - 4:00 PM
Wednesday, Nov 15
GLC-235
Nurturing Growth: The Power of a Professional Development Plan
4:00 PM - 5:00 PM
Wednesday, Nov 15
GLC-236
Building a Future-Ready Access Services Department
9:00 AM - 9:45 AM
Thursday, Nov 16
GLC-222
Access Service Personnel and Customer Service: The Challenges of Rule Enforcement
10:00 AM - 10:45 AM
Thursday, Nov 16
GLC-236
From Eevee to Umbreon: Moving Access Services from Operational to Strategic Thinking
11:00 AM - 11:45 AM
Thursday, Nov 16
GLC-235
Access services and student affordability: Leading the way in new offerings
12:45 PM - 1:30 PM
Thursday, Nov 16
GLC-235
Mastering the Art of Managing Up: Success Strategies for Academic Library Circulation Teams
12:45 PM - 1:30 PM
Thursday, Nov 16
GLC-222