Palmer has been with OKIE811 for 10 years and has been a Member Relations Specialist for the last 6. She began as a Customer Service Rep and worked her way up to her Member Services role. She works on maintaining Member information and data on file. She also assists with creating webinars and tutorials for member education. Mrs. Palmer combines her professional expertise with her abilities to safeguard her community, empower her colleagues, and inspire others to join her in the pursuit of a safer and more connected world.