Sessions
Developing Confident Senior Care Managers
8:30 AM - 10:00 AM Wed
Achieving Staff Stability: How to RECRUIT Great Staff in 2023
1:00 PM - 2:30 PM Wed
Achieving Staff Stability: How to RETAIN Great Staff in 2023
2:30 PM - 3:30 PM Wed
Lou Ann Brubaker is a highly accomplished Senior Health Care Consultant, Entrepreneur, and Educator with more than 36 years of success within the post-acute care marketplace. Leveraging extensive experience working with individuals from the C-suite to the front line, Lou Ann is a valuable asset to senior care provider organizations in market strategy, leadership development, occupancy growth, customer service, and board governance. She works with senior care providers throughout the US. Lou Ann is the President and Founder of Brubaker Consulting. Lou Ann is a highly sought-after speaker at both national- and state-level senior care conferences. Most requested topics currently include staff stability, occupancy/mix development, and front-line leadership skills. She has a remarkably diverse background. Her earliest work included administration of a senior citizen utility assistance program, as well as writing governmental policy. She transitioned an in-house advertising agency of a leading senior care medication distribution systems company to a revenue-generating division, while also directing the company’s sales efforts. Just prior to founding her own company, Lou Ann directed the North American promotions for STN International, which grew in 3 years to become the world’s largest provider of online medical, scientific, technical, and patent information. Lou Ann holds a B.S. in Public Policy from Kent State University. She is Past Chair and Past Director of the Board of Trustees for the Beacon Institute, the educational affiliate of the Lifespan Network, Maryland’s largest senior care organization. She also served as a nationally elected Director of the Business & Professional Women’s Foundation, Washington, DC.